OVERVIEW
This website is operated by Heck German Smallgoods Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Heck German Smallgoods Ltd.
By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced on this website.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you must not use this website or our services.
We may update or modify these Terms from time to time by posting changes on this page. Your continued use of the website following any updates constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By using this website, you confirm that:
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You are at least 18 years old or the age of majority in your country of residence
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You will not use our products or website for any unlawful purpose
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You will not transmit viruses, malicious code, or harmful software
Any breach of these Terms may result in termination of access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You agree not to reproduce, copy, sell, or exploit any portion of the website, products, or services without our written permission.
Credit card and payment information is securely encrypted during online transactions.
SECTION 3 - WEBSITE INFORMATION
We aim to ensure all information on this website is accurate and up to date. However, occasional errors or inaccuracies may occur.
Product descriptions, pricing, availability, and other information may change without notice.
We are not responsible if information on this website is incomplete, outdated, or inaccurate.
SECTION 4 - PRODUCTS & SERVICES
Some products may only be available online and may have limited quantities.
We make every effort to display product images and descriptions accurately, colours and appearance may vary slightly depending on your device or screen settings.
We reserve the right to:
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Limit product quantities
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Refuse or cancel orders
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Discontinue products without notice
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Adjust pricing at any time
SECTION 5 - FOOD PRODUCTS
Our products include perishable food items such as salami gift tubes, bierstick bundles, and cured smallgoods.
Customers are responsible for:
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Following all storage and handling instructions
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Refrigerating products where required
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Ensuring deliveries can be received promptly
We are not responsible for spoilage or damage caused by:
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Incorrect delivery information
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Delayed collection
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Unattended deliveries
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Improper storage after delivery
SECTION 6 - ORDERS & BILLING
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide accurate and complete billing, shipping, and account information for all purchases.
If we need to cancel or modify an order, we may attempt to contact you using the details provided at checkout.
For more information, please refer to our Return & Refund Policy.
SECTION 7 - THIRD-PARTY SERVICES & LINKS
Our website may include links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites and encourage you to review their terms and privacy policies separately.
SECTION 8 - USER COMMENTS & SUBMISSIONS
If you send us feedback, reviews, suggestions, or other content, you agree that we may use, edit, publish, or share that content for marketing or business purposes.
You agree not to submit content that is unlawful, abusive, defamatory, misleading, or infringes on another person’s rights.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 10 - ERRORS & OMISSIONS
Occasionally, there may be errors relating to product descriptions, pricing, promotions, shipping costs, or availability.
We reserve the right to correct any errors and to update information or cancel orders where necessary.
SECTION 11 - PROHIBITED USES
You must not use this website:
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For unlawful purposes
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To violate any laws or regulations
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To distribute malicious software
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To interfere with website security
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To collect personal information from others without consent
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To submit false or misleading information
We reserve the right to terminate access for users who violate these Terms.
SECTION 12 - DISCLAIMER & LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free use of our website or services.
To the fullest extent permitted by law, Heck German Smallgoods Ltd will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
SECTION 13 - TERMINATION
These Terms remain effective unless terminated by either you or us.
We may suspend or terminate access to our website or services if we believe you have breached these Terms.
SECTION 14 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide services shall be governed by and interpreted in accordance with the laws of New Zealand.
SECTION 15 - CHANGES TO THESE TERMS
We reserve the right to update or replace these Terms at any time by posting changes on this page.
It is your responsibility to review this page periodically for updates.
SECTION 16 — CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Heck German Smallgoods Ltd
Email: info@heck.co.nz
Phone: +64226017477
