At Heck German Smallgoods Ltd, we’re committed to getting your favourite German smallgoods delivered fresh, safely, and as quickly as possible, anywhere in New Zealand.
Whether you’re ordering our signature salami gift tubes, bierstick bundles, or gourmet smallgoods for yourself or as a gift, we carefully pack every order to maintain quality and freshness during transit.
We currently ship nationwide across New Zealand using trusted courier partners.
Processing Times
Orders are usually packed and dispatched the same day, where possible. During busy periods, processing may take 1–3 business days. We recommend ordering early during holiday seasons to avoid delays and the seasonal rush.
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.
Freshness & Packaging
Because many of our products are food items, we take extra care when packaging orders.
Our products are packed to help maintain freshness and quality throughout delivery. Depending on the product ordered, packaging may include insulated materials or chilled packing where required.
For best results, we recommend refrigerating products after delivery and following all storage instructions provided on the packaging.
Delivery Information
To help ensure a smooth delivery, please make sure:
- Your shipping address is entered correctly at checkout
- Someone is available to receive the parcel if required
- Delivery instructions are accurate and up to date
Unfortunately, we cannot take responsibility for orders delayed due to:
- Incorrect shipping information
- Missed deliveries
- Courier delays are outside of our control
- Parcels left unattended after delivery
Contact Us
If you have any questions about shipping or delivery, feel free to contact us:
Heck German Smallgoods Ltd
Email: info@heck.co.nz
Phone: +64226017477
